Mobile Broadband is a Service Payload Analyzer that provides real-time answers about what subscribers do with broadband data. It is unique in that it illuminates the User Plane, providing full access to transaction details for each individual subscriber for wireless broadband data service accessed through your network. DPI (Deep Packet Inspection) technology and Extended Analytics are used to further classify those applications and services that are using encryption, non-standard protocols or others.

Benefits for you, the mobile operator

  • Validate each subscribers achieved data quality
  • Understand and check service expectations of VIP subscribers and wholesale partners
  • Utilize transaction output as 2nd source for accounting validation against VIP and roaming charging (TAP files)
  • Appreciate mobile device traffic generation differences
  • Locate & analyze data delivery faults (re: subscribers)
  • Rank services to optimize service plan offerings
  • Monitor Roaming experience / QoS for data services

Monitor Subscriber Behaviour & Preferences
Proactive intelligent service monitoring of the user plane enables analysis of exactly which subscribers are accessing what services from where, providing comprehensive insight as to how subscribers are using your services.

 

Reporting

  • Dashboards
  • Near realtime to longterm reporting
  • KPI troubleshooting
  • Access to user plane transactions

Mobile Device – End Terminal Profiling
Data Session performance is often degraded by faulty end terminal configuration or new software version of the respective mobile device.  Mobile Broadband provides answers to help identify the source:
•    What is the ranking and distribution of end-terminal types used by subscribers?
•    Which device types are most likely to perform poorly in terms of accessing certain data services?

DPI (Deep Packet Inspection)
With DPI capability, the details of all the applications used are detected and classified providing full details of which services are consuming the most bandwidth, especially services and applications using encryption, non-standard protocols or other methods to avoid detection at the operator’s firewall.
Mobile Broadband gets to the root of customer experience by showing, for example, exactly how your most valuable customers use your services.